PRIVACY POLICY

Key information

Data controller

The controller responsible for the processing described in this policy is:

Where this policy applies

This policy applies when you:

• use the Lucky21 Blackjack application on iOS or Android;
• interact with optional rewarded advertisements;
• visit Lucky21 pages hosted on the Amzane Games website;
• send a support, privacy or business enquiry to Amzane Games.

Third-party websites, app stores and services linked from Lucky21 are governed by their own privacy policies.

Information that may be processed

Lucky21 does not currently require access to your contacts, photos, microphone or precise GPS location. The game does not request payment-card details directly.

Purposes and legal bases

Advertising and consent choices

Lucky21 may offer optional rewarded advertisements through Google AdMob. Watching a rewarded ad may grant virtual chips or another clearly described in-game benefit. You decide whether to start the ad experience.

Depending on your region and applicable law, Google’s User Messaging Platform may display a consent message before advertising services are activated. The message can cover advertising storage, personalised advertising, advertising user data and analytics-related storage.

If you refuse personalised advertising, advertising may still be shown in a non-personalised or limited form where permitted. The ads and available options can vary by location, age settings, platform configuration and consent status.

Analytics and crash reporting

These services may associate technical events with an app installation identifier. Amzane Games does not use Firebase to require a public player profile or a Lucky21 account.

Service providers and disclosures

Information may be processed by carefully selected service providers that support Lucky21, including:

We may also disclose information where reasonably necessary to comply with law, protect users, investigate fraud or security incidents, establish legal claims or respond to a lawful authority.

How long information is kept

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including:

• app analytics and diagnostic information according to the configured settings and service-specific retention periods published by Google and Firebase;
• support correspondence for the time needed to resolve the request and maintain reasonable records, normally no longer than 24 months unless a longer period is legally required;
• consent records for the period needed to respect, demonstrate or refresh your choices;
• security and website logs for a limited period appropriate to fraud prevention, incident response and hosting security.

Information may be retained for longer where required to meet a legal obligation, resolve a dispute or enforce rights.

International data transfers

Some service providers operate globally. As a result, information may be processed outside your country, including outside the European Economic Area. Where applicable, providers use recognised safeguards such as adequacy decisions, contractual protections or other lawful transfer mechanisms.

More information about Google’s processing locations and safeguards is available through Google’s privacy documentation linked above.

Your privacy rights

Depending on where you live, you may have rights to request:

To exercise a right, contact privacy@amzanegames.com. Please explain your request and the platform you use. We may request limited additional information where reasonably necessary to verify the request and protect users.

There is no Lucky21 player account to delete in the current version. Removing the app or clearing its local storage deletes information stored locally on your device, but it may not immediately delete information already processed by service providers.

Children’s privacy

Lucky21 is not directed to children under 13. We do not knowingly request personal information directly from children. Where local law requires a higher minimum age for consent, that higher age applies.

If a parent or guardian believes that a child has provided personal information through a support channel, please contact privacy@amzanegames.com so the matter can be investigated.

Information security

Amzane Games uses reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse or alteration. No mobile application, transmission or storage system can be guaranteed to be completely secure.

Please do not send payment-card information, passwords or other highly sensitive information through ordinary support email.

Changes to this policy

This policy may be updated when Lucky21 changes, a new service is introduced or legal requirements evolve. The updated date at the top of this page will show when the latest revision was published.

Material changes may also be communicated inside the application or through another appropriate notice.